Terms of use

General Terms and Conditions of Business

1. scope of application
The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or self-employed professional activity.

2. Contractual Partner, Conclusion of Contract, Possibilities of Correction
The purchase contract is concluded with Grand-White-Apartments.

By placing the flats in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail. 3.

3. contract language, contract text storage
The language(s) available for the conclusion of the contract: English

We store the text of the contract and send you the order data and our General Terms and Conditions in text form. You can view the text of the contract in our customer login.

4. Start of the rental period
The rental period begins on the date selected by you.

5. payment
In our shop, the following payment methods are generally available to you:

On-Site Payment. Pay the rental costs for your accommodation in cash on site.

6. reservation of proprietary rights
The flat remains our property and may be used by you for the booked period.

7. damages
Should you cause any damage through your own fault, you are liable for it.

8 Warranty and guarantees
8.1 Liability for defects
The statutory law on liability for defects applies.

8.2 Guarantees and customer service
Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

9. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.