Withdrawal policy

Cancellation policy

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

In order to exercise your right of withdrawal, you must inform us (Grand White Apartments, Αγκισαρας 700 14, Greece, +49-175-1655-301, info@grand-white.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post or an e-mail). You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

The right of withdrawal does not apply to the following contracts:

Contracts for the provision of non-residential accommodation services, carriage of goods, motor vehicle hire, supply of food and drink, and for the provision of other services relating to leisure activities, where the contract provides for a specific date or period for the provision.
For a contract for the provision of services that obliges you to pay a price, the following applies: The right of withdrawal also expires (prematurely) with the complete provision of the service if you have expressly agreed before the start of the provision that we start the provision of the service before the end of the withdrawal period and have confirmed your knowledge that your right of withdrawal expires with the complete fulfilment of the contract by us.

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form).

- ToGrand White ApartmentsΑγκισαρας 700 14, Greece, +49-175-1655-301, info@grand-white.de

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date(s)

(*) Delete where inapplicable.